Last updated: 19 September 2026
Welcome to the website of Healing Touch Cardio Care & Diagnostics (“Healing Touch”, “we”, “us”, or “our”). These Terms and Conditions govern your access to and use of https://healingtouchcardiocareanddiagnostics.com/ (the “Website”), including its content, appointment forms, enquiry forms, and related online features.
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with them, please do not use the website.
This website provides general information about Healing Touch Cardio Care & Diagnostics, its doctors, diagnostic facilities, consultations, health packages, and related healthcare services available in Andheri West, Mumbai.
The Website may allow visitors to submit appointment requests, callback requests, enquiries, or other information. Availability of a service shown on the website may change without notice.
The content on this website is provided for general awareness and informational purposes only. It is not a substitute for examination, diagnosis, medical advice, or treatment from a qualified healthcare professional.
Do not delay or disregard professional medical advice because of information available on this website. Treatment decisions must be made in consultation with an appropriately qualified doctor who understands the patient’s medical history and condition.
Use of the Website or submission of an enquiry does not automatically establish a doctor-patient relationship.
This website and its contact forms must not be used for medical emergencies or urgent medical assistance.
If you are experiencing chest pain, breathing difficulty, loss of consciousness, severe bleeding, signs of a stroke, or another medical emergency, immediately contact the appropriate emergency service or visit the nearest hospital. Do not wait for a response submitted through the website, email, WhatsApp, or social media.
An appointment request submitted through the website is only a request and does not represent a confirmed appointment. An appointment is confirmed only after confirmation is provided by our authorised staff through phone, message, email, or another official communication channel.
Appointment times are subject to doctor availability, emergencies, clinic operations, and other circumstances. We may need to reschedule or cancel an appointment. We will make reasonable efforts to inform the patient using the contact details provided.
Visitors are responsible for providing accurate and complete information while submitting an appointment or enquiry form. Healing Touch will not be responsible for delays or communication failures caused by incorrect, incomplete, or outdated information.
All consultations, tests, health packages, and procedures are subject to clinical suitability, availability, applicable protocols, and the instructions of qualified healthcare professionals.
A service mentioned on the website may not be appropriate for every patient. A doctor or authorised professional may recommend a different test, consultation, referral, or course of action after reviewing the patient’s condition.
Patients may be asked to provide identification, prescriptions, previous reports, medical history, or other relevant information before a consultation or diagnostic test. Certain tests may require fasting, preparation, consent, or a valid medical referral.
Estimated timelines for diagnostic reports are indicative and may vary depending on the test, sample quality, clinical findings, equipment, technical review, doctor availability, or the need for repeat or confirmatory testing.
Reports must be interpreted by a qualified healthcare professional together with the patient’s symptoms, medical history, examination, and other relevant information. The report should not be used for self-diagnosis or self-medication.
Where a repeat sample, additional test, or further evaluation is medically or technically required, the patient may be contacted by our team.
Prices, packages, offers, and service information displayed on the website are for general reference and may be updated at any time. The final fee may depend on the consultation, test selected, additional services, doctor’s recommendation, or other applicable requirements.
Users should confirm current fees, inclusions, exclusions, and payment options with the clinic before receiving a service. Any applicable taxes or additional charges will be communicated where relevant.
If online payment is made available, the payment may be processed through a third-party payment provider. Its own terms, privacy policy, and security practices will apply to the transaction.
Requests to cancel or reschedule an appointment should be communicated to the clinic as early as possible.
Refund eligibility, if applicable, will depend on the service booked, payment status, appointment timing, work already performed, consumables used, third-party charges, and the clinic’s applicable cancellation or refund process. No refund will be available for a consultation, test, report, or service that has already been completed, except where required under applicable law.
If Healing Touch cancels a prepaid service that has not been provided, the patient may be offered rescheduling, an alternative service with consent, or an appropriate refund.
While using the website, you agree not to:
We may restrict or block access when misuse, security threats, or unlawful activity is suspected.
Information submitted through the website will be handled in accordance with our Privacy Policy and applicable requirements. By submitting an appointment or enquiry form, you authorise us to use the information reasonably necessary to respond to your request, coordinate services, and communicate with you.
Please avoid sharing unnecessary or highly sensitive medical information through unsecured email, public social media messages, or general contact forms.
We may use cookies and services such as Google Analytics, Google Search Console, and social media insights to understand website traffic, visitor interactions, search performance, and referral sources. This information helps us improve website performance, content, usability, and the overall experience for visitors.
Further details are provided in our Privacy Policy. You may manage cookies through your browser settings or any cookie controls available on the website.
Unless otherwise stated, the website design, text, graphics, logos, photographs, videos, icons, educational material, and other content are owned by or licensed to Healing Touch Cardio Care & Diagnostics and are protected under applicable intellectual property laws.
You may view or print website content for personal and non-commercial use. You may not reproduce, modify, republish, distribute, sell, or commercially use the content without prior written permission.
The website may contain links to maps, social media platforms, WhatsApp, payment services, laboratories, hospitals, or other third-party websites and services. These links are provided for convenience.
We do not control and are not responsible for third-party content, availability, security, privacy practices, or services. Accessing a third-party platform is at your discretion and is subject to that platform’s own terms and policies.
We make reasonable efforts to keep website information useful and current. However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.
The website may be temporarily unavailable because of maintenance, technical issues, security updates, or circumstances beyond our control. We may change, suspend, or remove any website feature or content without prior notice.
To the extent permitted by applicable law, Healing Touch, its doctors, employees, representatives, and service providers will not be responsible for indirect or consequential loss arising solely from the use of, inability to use, or reliance on general website content.
Nothing in these terms excludes or limits any responsibility that cannot lawfully be excluded. These terms do not remove any rights or remedies available to patients or consumers under applicable law.
You agree to be responsible for losses or claims resulting from your unlawful misuse of the website, violation of these terms, infringement of another person’s rights, or submission of information without appropriate authority. This provision applies only to the extent permitted by applicable law.
We may update these Terms and Conditions to reflect changes in our website, services, operations, or applicable requirements. Updated terms will be posted on this page with a revised “Last updated” date.
Your continued use of the website after an update means that the revised terms will apply to your subsequent use.
These Terms and Conditions are governed by the laws of India. Subject to rights and remedies available under applicable consumer law, courts with appropriate jurisdiction in Mumbai, Maharashtra, will have jurisdiction over disputes relating to the Website or these Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
For questions about these Terms and Conditions, please contact:
Healing Touch Cardio Care & Diagnostics
Andheri West, Mumbai, Maharashtra, India
Email: healingtouchclinicmumbai@gmail.com
Phone: +91 81043 18016
Clinic address: Flat No. 20, Evershine Apartment-1 / Shop No. 2 & 3, Indrasukh Lashkaria, Saint Louis Convent Road, JP Road, Four Bungalows, Andheri West, Mumbai, Maharashtra 400053
